Cancellation and Refund Policy

At Oxyease, we prioritize customer satisfaction. Please review our cancellation and refund policy below:

Order Cancellations

Orders can be canceled within 24 hours of placement without any charges.

After 24 hours, cancellations are not permitted as the order might already be processed for shipping.

Returns and Refunds

We accept returns for unopened and unused products within 5 days from the date of delivery.

A restocking fee of 15% will be deducted from the original product price.

Shipping charges are non-refundable, and customers are responsible for the return shipping costs.

Refund Process

Refunds will be processed within 5-10 business days after the returned product is inspected and approved.

Refunds will be credited to the original mode of payment used during the purchase.

Non-Returnable Items

Products that have been opened, used, or damaged are not eligible for returns or refunds.

Personalized or special-order items are non-returnable.

Defective or Damaged Products

If you receive a defective or damaged product, please contact our support team within 48 hours of delivery.

An unboxing video is required as proof for refund or replacement requests.

We will arrange for a replacement or provide a refund after verification.

Contact Us
For cancellations, returns, or any queries regarding our policies, please reach out to:

Email: info@oxyease.com
Phone: 1800 572 6777

We reserve the right to modify this policy at any time. Please review this page periodically for updates.